Will my groceries be in the residence when I arrive?
The team makes every effort to deliver before arrival. During busy vacation periods, housekeeping and property inspections may delay access until later in the afternoon. Most orders are completed by 5 p.m.
What if I do not know my unit number?
Breckenridge Grocery Express can contact the front desk or property-management company to confirm the unit and coordinate access. For a private residence, provide the property manager’s name and phone number.
Will you put the groceries away?
Yes. Frozen and refrigerated products are stored appropriately. At checkout, you can request that the remaining groceries also be put away or left on the kitchen counter.
Can I request products that are not listed?
Yes. Add a custom item or include detailed product notes with the preferred brand, size, flavor, quantity, or other identifying information.
When will I be billed?
A temporary $20 authorization is placed when the order is submitted. After delivery, the final invoice is prepared from the actual purchases and applicable fees, then charged to the saved card.
Will I be charged if I cancel?
Orders may be cancelled without charge by 9 a.m. Mountain Time at least two days before arrival. Contact the team as early as possible when plans change.
How is my personal information used?
Personal information is used to prepare, deliver, bill, and support the order. The business states that customer information is not sold or given away.